FAQs

Questions, Answered Clearly

Practical answers about design, materials, manufacturing, installation, and how we work with you.

General

Do you provide a free consultation?

Yes. We offer a free consultation — in showroom, on site, or by call — to understand how you live, cook, and store before any drawings begin.

Can I visit your showroom?

You are welcome at our Karachi showroom in Sharafabad. Bring room photos or rough measurements if you have them; we can talk through layouts and finishes in person.

Do you work outside Karachi?

Yes. We serve clients across Pakistan. Site visits outside Karachi are arranged around the project scope — start with a call or WhatsApp and we will outline the next steps.

Do you make wardrobes and TV units?

Yes. Alongside modular kitchens we design and manufacture wardrobes, media walls, wall units, bedroom cabinetry, office furniture, and custom pieces.

Do you provide commercial interior solutions?

Yes. We plan and build cabinetry and fitted interiors for offices, reception areas, retail, meeting rooms, and other commercial spaces that need durable, calm design.

Kitchen Design

How does the kitchen design process work?

We begin with consultation and site measurement, then plan layouts, develop 3D visuals, select materials, manufacture, install, and hand over with after-sales support.

Do you provide 3D kitchen designs?

Yes. 3D visualization is part of our process so you can review proportions, finishes, and clearances before manufacturing starts.

Can you design kitchens for small spaces?

Absolutely. Compact kitchens are a strength — we prioritize workflow, vertical storage, and honest clearances so a small room still feels generous.

Which kitchen layout is right for my home?

It depends on room shape, openings, and how you cook. L-shaped and galley plans suit many apartments; islands need enough aisle width. We recommend a layout after measuring your space.

Pricing

How is a kitchen project priced?

Pricing reflects layout size, materials, hardware, countertops, and installation complexity. After measurement and a preferred finish direction, we share a clear quotation for your project.

Can I get a rough estimate before a site visit?

We can discuss a ballpark based on room size and material preferences, but a reliable quote needs accurate measurements and agreed specifications.

Are consultations charged separately?

The initial consultation is free. Design development and manufacturing begin once you approve the direction and quotation for your project.

Materials

Can I choose my cabinet materials and finishes?

Yes. We guide you through laminates, acrylics, matte and gloss options, wood textures, glass, painted finishes, countertops, and hardware suited to daily use.

What finishes work best in a busy family kitchen?

Durable laminates and carefully chosen matte or wood-texture surfaces often age gracefully with daily cooking. We match finish choice to how you use the space.

Do you help select countertops and handles?

Yes. Countertops, handles, hinges, drawer systems, and internal accessories are selected with the cabinetry so the whole kitchen feels coherent.

Manufacturing

Do you manufacture everything yourself?

Cabinetry is precision-built in-house to the approved drawings and specifications, then installed by our team with care for alignment and finishes.

How long does a modular kitchen project take?

Timelines vary with scope, materials, and site readiness. After design approval we share a clear schedule from manufacturing to handover so your home is not left waiting longer than needed.

Can I change finishes after drawings are approved?

Minor adjustments are often possible before manufacturing begins. Once production starts, changes may affect cost and schedule — we confirm that with you first.

Installation

Do you provide installation?

Yes. Professional installation is part of the Orchid process — fit-out by a team that respects your floors, walls, and the timeline you agreed.

What should I prepare before installation day?

Clear access to the room, confirm electrical and plumbing positions from the drawings, and keep the work area free of unrelated furniture. We brief you before the crew arrives.

Will installation disrupt the rest of the house?

Some disruption is normal, but we work carefully and keep the site as orderly as the job allows. We outline expected days and access needs in advance.

Wardrobes

What wardrobe styles do you offer?

Built-in, sliding, hinged, walk-in, glass-front, and dressing units — planned around your clothing, accessories, and the proportions of the room.

Can wardrobes include internal organizers?

Yes. Drawers, hanging zones, shelves, shoe storage, and accessory trays are planned so every centimetre has a purpose.

Do you design wardrobes for awkward niches?

Yes. Built-in cabinetry is ideal for irregular walls, low ceilings, and corners that freestanding furniture cannot use well.

Renovation

Can you renovate an existing kitchen?

Yes. We refresh layouts, replace cabinetry, improve storage, and update finishes while working with the constraints of your current room and services.

Do I need to demolish everything?

Not always. Some projects keep service positions and refresh the cabinetry; others need a fuller reset. We advise after seeing the site.

Can renovation work alongside other home works?

Often yes, when sequencing is clear. We coordinate around painting, flooring, and appliance delivery so trades do not undo each other.

Warranty

Do you provide warranty or after-sales support?

Yes. After handover you can reach us for after-sales support. A kitchen should be a lasting relationship, not a one-off sale — details are confirmed with your project quotation.

What does after-sales support cover?

Guidance on care, adjustments where appropriate, and help resolving issues related to our cabinetry and installation. Specific cover is outlined when you approve the project.

How do I get in touch after installation?

Call or WhatsApp the same numbers on this site, or email us. We prefer you have a clear path back to the team that built your space.

Still have a question?

Book a free consultation or message us on WhatsApp — we are happy to talk through your space.

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